Privacy Policy

The Main Point

Your privacy is extremely important to us. At Craft Land, we will not ask you for personal information unless we truly need it. Rest assured we do not share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

If you have questions about accessing or correcting your personal data please get in touch with Craft Land Customer Service by emailing us at It is Craft Land's policy to respect your privacy regarding any information we may collect while you are using our website.

Our Privacy Policy is a part of our general Terms of Use. We have added it separately here so that it’s easy for you to find.

Website Visitors

Like most website operators, Craft Land collects non-personally identifiable information of the sort that web browsers and servers typically make available. This includes information such as the browser type, language preference, referral site, and date and time of each visitor request. Craft Land’s purpose for collecting this information is to help us better understand how our visitors use the website. From time to time, Craft Land may release non-personally identifiable information in the aggregate, for e.g., by publishing a report on trends in the usage of its website.

Craft Land also collects potentially personally identifiable information, for example Internet Protocol (IP) addresses for logged in users. Craft Land will only disclose logged in user IP addresses under the same circumstances that we use to disclose personally identifiable information. These circumstances are described in the paragraph Protection of Certain Personally-Identifying Information below.

Personally-Identifying Information

Certain visitors to Craft Land websites choose to interact with us in ways that require Craft Land to gather personally-identifiable information. The amount and type of information that Craft Land gathers depends on the nature of the interaction. Visitors who sign up for an account are asked to provide a username and email address. Those who make purchases are asked to provide additional information including, when required, the personal and financial information we need to process the transactions. In each case Craft Land collects such information only if necessary or appropriate to fulfill the purpose of the website visitor’s interaction with Craft Land (for e.g. to process and deliver the customer’s order). Craft Land does not disclose personally-identifiable information other than as described below (see Protection of Certain Personally Identifiable Information). Visitors can always refuse to supply personally-identifying information; however, it may prevent them from engaging in certain website related activities, such as, making purchases.

All credit/debit cards details will NOT be stored, sold, shared, rented or leased to any third parties.

Aggregated Statistics

Craft Land may collect statistics about the behavior of visitors to its website. For instance, Craft Land may monitor the most popular products on the website and display this information publicly or provide it to others. However, Craft Land does not disclose personally-identifying information other than as described below in the paragraph Protection of Certain Personally-Identifying Information.

Protection of Certain Personally Identifiable Information

Craft Land only discloses information that is personally identifiable or potentially personally-identifiable to those of its employees, contractors and affiliated organisations that;

(i) need to know that information in order to process it on CraftLand’s behalf or to provide services available at the CraftLand website, and

(ii) have agreed not to disclose it to others.

Some of these employees, contractors and affiliated organizations may be located outside of the United Arab Emirates. By using Craft Land’s website, you consent to the transfer of such information to them. Craft Land will not rent or sell information that is potentially personally-identifying or personally- identifying to anyone.

Aside from its employees, contractors and affiliated organizations as described above, Craft Land discloses potentially personally-identifying and personally-identifying information only in response to a subpoena or court order, or when Craft Land believes in good faith that disclosure is reasonably necessary to protect the property or rights of Craft Land, third parties or the public at large.

If you are a registered user of the website and have supplied your email address, Craft Land may send you email to tell you about new features, ask for your feedback, or just keep you up-to- date with the latest developments at Craft Land and our products.


A cookie is a string of information that a website stores on a visitor’s computer. The visitor’s browser then provides this information to the website each time the visitor returns. Craft Land uses cookies to help identify and track visitors, their usage of the Craft Land Website, and their website access preferences. Craft Land visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Craft Land Website. Customers who do this should understand that certain features of the Craft Land Website may not function properly without the aid of cookies.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

Contact Us

Retail Shop:

Shop no 8, Town Centre,
Jumeira, Dubai, UAE 

P O Box 3253 - Dubai 
Tel: +971 4 342 2237
Mob: +971 52 544 7313

Service Center

Warehouse No:03, Zarooni Building, Airport Road, Near Cargo Village, Dubai - UAE 

P O Box 3253 - Dubai 
Tel: +971 4 282 4232
Mob: +971 55 571 4725

Inquiry / Feedback